Legal

Terms and Conditions

Last updated: 9 November 2026

1. Purpose

These terms govern the contracting and use of GEPYR, management software for pastry shops and bakeries offered on a subscription basis (SaaS) by Adrián Velasco Sánchez (the “Provider”; full identification details in the Legal Notice). The service is intended primarily for professionals and businesses in the sector; where the user enters into the contract as a consumer, the mandatory consumer protection rules shall also apply. The contract may be concluded in Spanish, English or Portuguese, the languages in which these terms are available; in the event of any discrepancy between the versions, the Spanish version shall prevail.

2. Registration and account

To register, you must be of legal age, provide truthful information and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. Each email address may be linked to only one account.

3. Subscription, price and payment

Signing up includes a free 14-day trial with no card required; once it ends, you must activate the paid subscription to keep using the service. The service is provided through a recurring monthly or annual subscription; the current price (at present, in Europe, €34.90 per month or €349 per year, taxes included, and outside Europe, US$44.90 per month or US$449 per year) is shown on the website and before you confirm payment. Payments are processed through Stripe, and the subscription renews automatically at the end of each monthly or annual period until the user cancels it. You will receive your invoices by email.

4. Cancellation

You may cancel at any time from your account settings. You will keep access until the end of the period already paid for; no refunds are given for the current period unless required by law (see clause 5). If no valid payment method is linked to the account at renewal, access is suspended. Before you cancel, you can export your data from the settings; after cancellation, the retention and deletion periods set out in the Privacy Policy apply.

5. Right of withdrawal (consumers)

If you enter into the contract as a consumer, you have 14 calendar days from the conclusion of the contract (the activation of the paid subscription) to withdraw from it without giving any reason, in accordance with Articles 102 et seq. of the consolidated text of the Spanish General Law for the Protection of Consumers and Users (Royal Legislative Decree 1/2007). An unequivocal statement sent to [email protected] is sufficient; you may use the model withdrawal form in Annex B to that law. By activating the subscription, you expressly request that performance of the service begin immediately (Article 98(8)); therefore, if you withdraw once it has begun, you will pay only for the proportion of the service already provided (Article 108(3)), and we will refund the rest without undue delay. The trial period is free and requires no payment details, so no withdrawal is needed: simply stop using the service or delete your account.

6. Acceptable use

The user undertakes not to use the service for unlawful purposes, not to compromise its security and not to attempt to access other users’ data. The Provider may suspend accounts that breach these terms.

7. Availability and liability

The Provider delivers the service with reasonable diligence and strives for maximum availability, but cannot guarantee uninterrupted operation. The user is responsible for the data the user enters and for any use the user makes of the results (costs, prices, cost breakdowns). The AI assistants generate automated, indicative answers that may contain errors; they do not constitute professional advice, and the user must check them before using them (see the Privacy Policy). Except in cases of willful misconduct or gross negligence, and without prejudice to the non-waivable rights of consumers, the Provider’s total liability is limited to the amounts paid by the user in the 12 months preceding the event giving rise to it and shall not extend to loss of profits or indirect damages.

8. Data protection and data processing agreement

The user’s personal data are processed in accordance with the Privacy Policy. With regard to third parties’ personal data that the user enters into the application (for example, the names and contact details of the user’s customers and, where applicable, their allergies and intolerances, which are data concerning health within the meaning of Article 9 GDPR), the user is the controller and the Provider acts as processor (Article 28 GDPR). Accordingly, the Provider: (a) shall process such data solely to provide the service, in accordance with the user’s instructions as embodied in the features of the application; (b) ensures that the persons authorized to process them are bound by a duty of confidentiality; (c) applies the security measures described in the Privacy Policy (Article 32 GDPR); (d) is granted general authorization to engage the sub-processors listed as recipients in the Privacy Policy, and shall inform the user of any change so that the user may object; (e) shall reasonably assist the user in responding to requests from data subjects exercising their rights and in meeting the user’s security and notification obligations; (f) upon termination of the service, shall delete the data within the periods set out in the Privacy Policy, unless a legal obligation requires their retention, and the user may export them beforehand; and (g) shall make available to the user the information necessary to demonstrate compliance with this clause and shall contribute to any reasonable audits the user requests. The user warrants that the user has an appropriate legal basis for processing the third-party data the user enters, including, for data concerning health, one of the exceptions in Article 9(2) GDPR (for example, the explicit consent of the data subject).

9. Amendments

The Provider may amend these terms and the price by giving reasonable prior notice (by email or through a notice in the application). Price changes do not affect the period already paid for; if you do not agree with an amendment, you may cancel the subscription before it takes effect.

10. Governing law and jurisdiction

These terms are governed by Spanish law. If the user acts as a consumer, the courts of the user’s domicile shall have jurisdiction; in all other cases, the parties submit to the courts and tribunals of Toledo (Spain). You may send any complaint to [email protected]; the Provider does not participate in any alternative dispute resolution scheme for consumer disputes.